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File #: 2023-377   
Type: Administrative Item Status: Passed
In control: Board of Commissioners
On agenda: 10/3/2023 Final action: 10/3/2023
Title: Agreement with WEX for Flexible Spending Accounts Reimbursement and Health Savings Account Services
Sponsors: Human Resources
Attachments: 1. Professional Services Agreement with WEX, 2. Resolution

                                                                                                         

Sponsor: Human Resources

 

Title

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Agreement with WEX for Flexible Spending Accounts Reimbursement and Health Savings Account Services

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Recommendation

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1.   Approve the Agreement with WEX Health Inc., 82 Hopmeadow Street, Suite 220, Simsbury, CT 06089 to administer Reimbursement and Health Savings Account Services for the period of September 27, 2023 through December 31, 2026 with the option for two one-year renewals.

2.   Authorize the Chair and Chief Clerk to execute the agreement.

3.   Authorize the County Manager to enter into agreements and execute amendments to the agreement in accordance with the county’s procurement policies and procedures provided the amounts are within the limits of available funding.

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Background and Rationale

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Ramsey County has provided spending account services to employees since 1985 and relies on the services of an administrator for the collection and disbursement of contributions in accordance with Internal Revenue Service regulations. For 2024, proposed sponsored accounts include:

a)                     Dependent Care Expense Account (DCEA) - Designed for reimbursement on a pretax basis of eligible work-related dependent care expenses. The DCEA has been offered since 1985;

b)                     Health Care Flexible Spending Account (HC FSA) - Designed for reimbursement on a pretax basis of eligible health care expenses not covered by insurance. The HC FSA has been offered since 1989;

c)                     The Transportation Expense Reimbursement Account (TERA) - Designed for reimbursement on a pretax basis of eligible work-related commuting expenses. The TERA has been offered since 2003;

d)                     In 2024, administration of county and employee contributions to health savings accounts (HSA) who elect the High Deductible medical plan.

 

Approximately 1200 employees currently participate in at least one of the current spending account options.

 

Human Resources issued a competitive solicitation for the administration of spending account services beginning January 1, 2024 for up to five years as the previous contract expires December 31, 2023. Solicitation goals included:

                     Administrative quality

                     Accuracy in claims processing, reimbursement and verification

                     Excellent customer service

                     Ability to provide spending account products at a competitive cost

                     Minimize time and expense to the county to administer the plan

                     Ability to provide no-cost/value-added services or enhancements

 

Below is a competitive solicitation summary:

 

Request for Proposals (RFP)

Cafeteria Plan Administrator

RFP Release Date

January 11, 2023

RFP Response Date

January 31, 2023

Contractors Notified

750

Respondents

ASI, Blue Cross Blue Shield, P&A Group, HealthPartners (incumbent), TASC, WEX, PayFlex

Proposal Evaluation Committee

Benefits Manager, Benefits Supervisor, Finance Deputy Director, Labor Relations Specialist, Sr. Business Analyst, Racial and Health Equity Administrator, Deloitte Consulting

RFP Evaluation Criteria

Background, Plan Administration, Implementation, Cost and Presentation

Contractor Recommended

WEX

 

Based on the evaluation committee’s selection, which included Deloitte Consulting, Human Resources recommends WEX to administer the county’s cafeteria plan program and health savings accounts. 

 

WEX has selected for their rates including a five-year guarantee, customer service ratings, and flexibility with funding options and commuter plan enrollment changes. The current vendor, HealthPartners, does not offer health spending account services. WEX also has the ability to provide health spending account services and a health savings account loan program. WEX waives the HSA admin fee for accounts greater than $3000. WEX offered a $7500 implementation credit. WEX can also administer lifestyle accounts in the future if the county decides to add this service to support wellness programming. WEX demonstrated a commitment to the priority of diversity, equity and inclusion.

 

Rates 2024 (5-year rate guarantee provided)

 

2023 Administrative cost approximately: $66,000 (does not include health savings account services)

 

2024 Estimated Administrative cost depending on enrollment, optional elections and including health savings account services:

Implementation fee

$          0

Dependent & Health Accounts

    40000

Health Savings Accounts (HSA)

      5000

Commuter Accounts

      1000

Custom communication options - up to

      6000

Data File Integration options - up to

      2400

Online Account Integration options - up to

$    6000

Estimated Total

$  60400

Onboarding credit

$  (7500)

 

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County Goals (Check those advanced by Action)

       Well-being             Prosperity                 Opportunity                 Accountability

 

Racial Equity Impact

Once approved, this action will further the county’s efforts at providing a sustainable, long-term benefits strategy that recognizes cultural differences and supports employee well-being.  The county’s employee workforce currently reflects a population where 40% are identified as racially and ethnically diverse. Diversity continues as a critical component of a comprehensive and well-balanced benefits program.

 

Community Participation Level and Impact

This action is strictly operational and internal facing.  The residents of Ramsey County do not participate in the evaluation of or decisions regarding the county’s employee benefits program.

  Inform              Consult                                 Involve                      Collaborate        Empower                     

 

Fiscal Impact

Sufficient funding is included in the proposed 2024-2025 County Manager’s budget to fund this contract

 

 

 

Last Previous Action

On May 11, 2021, the Ramsey County Board authorized a contract with HealthPartners Administrators Inc. for flexible spending reimbursement (Resolution B2021-098).

 

Attachments

1. Professional Services Agreement with WEX